Privacy Policy
Last Updated: 11 July 2025
Silent Shout (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website: https://silentshout.org.
By using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Silent Shout is a UK-registered Charitable Incorporated Organisation (CIO) focused on men’s mental health.
Registered Office:
86-90 Paul Street, London, EC2A 4NE, United Kingdom
2. Data We Collect
a) Information You Provide Voluntarily:
- Contact form submissions (name, email, message content)
- Donation details (name, email, donation amount – processed via third-party payment processors)
- Any other information you submit via forms or email
b) Information Collected Automatically:
- IP address
- Browser type and version
- Pages visited and duration
- Device information
- Cookies and usage tracking (see Section 6)
3. How We Use Your Data
- Respond to enquiries or support requests
- Process donations and send receipts
- Improve our website and services
- Monitor site performance and detect misuse or security threats
- Comply with legal obligations and regulatory requirements
We do not use your data for marketing purposes without your explicit consent.
4. Lawful Basis for Processing
- Consent – for optional data such as contact or donation forms
- Legal obligation – where required by charity or tax law
- Legitimate interests – such as maintaining the security of our website
5. Data Sharing
We do not sell or rent your personal data. We may share your data with:
- Service providers (e.g., web hosts, analytics providers, donation platforms) under strict confidentiality agreements
- Regulatory authorities or legal entities if required to comply with law
6. Cookies & Tracking
We use cookies and analytics tools (e.g., Google Analytics) to:
- Monitor website usage
- Improve performance and user experience
You can manage or disable cookies via your browser settings.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal or reporting obligations.
8. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (where legally permitted)
- Object to or restrict processing
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, please email: privacy@silentshout.org
9. Data Security
We implement appropriate technical and organisational measures to safeguard your data, including SSL encryption and access controls.
10. International Data Transfers
We do not knowingly transfer data outside the UK unless necessary for our operations and only with appropriate safeguards in place.
11. Third-Party Links
Our site may link to external websites. We are not responsible for the privacy practices or content of those third parties.
12. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@silentshout.org
Postal Address: Silent Shout, 86-90 Paul Street, London, EC2A 4NE, United Kingdom